In this article, we take a closer look at these updates in more detail.

Pause Organization On Edara

In urgent situations that require stopping system access — such as manual counting during physical count or suspected unauthorized use — you can now temporarily pause your organization without deleting any data.

This feature allows you to disable system access for all users and branches within seconds, with the ability to easily reactivate the system at any time and resume work using the same data and settings.

Bulk Paste Support in the Payment page

When paying a large number of Sales Orders with pre-available codes — such as shipping company payments — you can complete the process without relying on advanced search filters or selecting each order individually.

“Edara” now allows you to paste multiple document codes at once, making it easy to display the proposed payment for them and prepare them for paying. This helps speed up payment processing and reduces manual effort.

Custom Fields in POS

When you need to record additional information for Sales Orders — such as the delivery representative, sales channel, or any data specific to your business — you can now add custom fields that appear as part of the Sales Order data.

This ensures clearer data, more accurate documentation, and better-structured sales operations tailored to each business workflow.

Displaying Address and Notes in the Sales Orders Listing Page

You can now display Address and Notes directly within the Sales Orders listing  page, making it easier to review key details without opening each order individually.

In addition, the system automatically saves the last applied filters and selected columns, so the page opens again with the same settings, supporting faster daily follow-up and improving review efficiency and decision-making.

Custom Fields in Production Orders

When you need to document additional information within production orders—such as production priority, work shift, or other operational details—you can now add custom fields that appear directly during production order creation.

This feature helps organize production data more accurately and standardize how information is recorded, in line with your business operations.

Adding Notes to Production Orders

You can now add notes or operational instructions directly within a Production Order, allowing you to document important manufacturing details such as execution instructions, quality notes, or specific operational requirements.

This enhancement helps ensure clearer documentation and guarantees that all critical information is visible to the production team during execution.

That was all for Edara’s January 2026 updates, and our improvements are still ongoing.

As branches expand, warehouses multiply, and responsibilities overlap between sales, management, and accounting, success becomes closely tied to one factor: the system’s ability to absorb this complexity without disrupting daily work.

In such environments, problems rarely appear all at once. They build up gradually with every new branch, every added process, and every attempt to coordinate between more teams. This is where the difference becomes clear between a system that only records transactions and one that truly manages operations as they happen in real life.

This is where the story of “Al Yassin” begins, a company whose real challenge was organizing complexity and keeping operations running smoothly, no matter how interconnected the details became.

“Al Yassin“: A Multi-Path Trading Operation

“Al Yassin” operates in the sanitary ware and plumbing supplies sector through a business model that goes far beyond a single showroom or point of sale. Its operations are built around an integrated network of multiple showrooms and warehouses that support daily sales and supply activities.

In addition to direct showroom sales, the company runs a wholesale business and relies heavily on importing a wide range of products. This combination adds another layer of complexity to operations and accounting. With multiple sales channels and supply paths, coordination between inventory, sales, and imports becomes critical to maintaining operational stability.

In this context, “Al Yassin” cannot be managed as a single sales point. It operates as a fully connected system where roles and processes overlap, and success depends on data clarity and the system’s ability to connect all parts without losing control over the details.

Before “Edara”: When Growth Outpaced the System

Before moving to “Edara”, “Al Yassin” relied on a previous system that initially succeeded in connecting branches and supporting early-stage operations. Over time, however, as data volume increased and daily processes became more complex, the system’s limitations became clear.

Performance issues started to appear frequently. Any heavy load on one branch directly affected others, slowing execution and disrupting operations during peak hours. As reliance on the system increased across more complex workflows, it struggled to keep pace with the growing operational demands.

At that point, it became clear that the issue was not branch connectivity itself, but the system’s ability to scale with growth and handle operational and data complexity without becoming a burden on users.

Rebuilding Operations: From Data Migration to Operational Alignment

From the start, “Al Yassin” approached the move to “Edara” as more than a data migration. It was a step toward restructuring operations to reflect how the business actually works on the ground.

With diverse products, multiple warehouses, and overlapping sales and distribution paths, implementation focused first on understanding the full operational cycle. Organizing inventory issuance across warehouses and clarifying showroom roles came before any cosmetic system configurations or rushed optimizations.

This approach helped build a more coherent operational structure, capable of handling daily details without confusion. It reinforced a key principle: in complex environments, long-term stability comes from accurately understanding reality first, then building the system around it step by step.

Daily Operational Features That Match Real Workflows

As operations stabilized, several features within “Edara” became essential tools in managing daily work across showrooms and warehouses. These features did not change the nature of the business but translated operational complexity into clearer system workflows.

In sales scenarios involving multiple warehouses, the system allowed each warehouse to be handled transparently within issuance documents and item movement tracking. This reflected real operational behavior without relying on external tools or manual workarounds.

Recommendation-based sales were also organized by linking transactions to external sales representatives. This made it easier to track related operations and calculate commissions accurately, without adding complexity to data entry or follow-up.

Sales documents and quotations became more structured, with all related information clearly displayed per transaction. This reduced misunderstandings between teams and lowered the risk of operational errors.

On the financial side, transactions generated from multi-warehouse sales were presented in a clearer and more organized way, while maintaining full data integrity within account statements.

Overall, these features were not used for their own sake, but to make “Edara” a practical tool that supports how “Al Yassin” actually operates day to day.

Imports and Accounting: One Integrated Operational View

Beyond showroom and warehouse operations, “Al Yassin”’s business includes import activities that require close tracking of costs, currencies, and related accounting entries. Managing these processes within “Edara” made it possible to handle imports and wholesale sales under the same operational framework, without separating or duplicating data.

Linking import costs directly to items helped distribute costs accurately. This improved inventory valuation and provided clearer visibility into profit margins. It also allowed goods to be tracked from system entry through to final sale, with connected data preserved at every stage.

When imports, warehouses, accounting, and sales are managed within a single system, decision-making becomes based on connected, reliable data rather than fragmented reports or external calculations.

Conclusion: A System That Handles Complexity Without Disruption

“Al Yassin” operates in an environment where multiple branches, numerous warehouses, and interconnected roles across sales, accounting, and imports all coexist. Despite this complexity, operations remained clear and stable because the system was designed to absorb reality as it is, rather than force it into a rigid model.

This experience highlights a key principle: a strong system is not one that simplifies reality, but one that organizes complexity and turns it into a manageable operational flow without exhausting users. That is what allowed “Al Yassin” to maintain clarity and control, even as its operations continued to grow and intersect.

Displaying Recent Prices for a Specific Customer

When selling to dealers or super dealers, knowing the most recent prices you offered for a specific item to that customer can help you keep pricing consistent and accurate.

With this feature, you can instantly view the last five prices for any item sold to a selected customer from the sales order. You’ll also see key details like document, date, quantity, unit of measure, price, and any applicable discounts. 

This gives your sales team quick access to reliable pricing history, builds trust with customers, and helps avoid potential disputes, especially in B2B transactions.

Sharing the Table View with Other Users

In “Edara 3.0”, you can now share saved table views with teammates, assign viewer or editor permissions, or even transfer ownership.

This makes it easy to standardize custom views across the team—no need for each user to set them up manually. 

Locking Sales Orders and Automatic Actions in POS

At certain stages of the sales cycle, especially after printing the final invoice for the customer, it becomes essential to prevent any further editing or deletion of the Sales Order.

Edara allows you to lock Sales Orders either manually or automatically, whether upon creation, printing, or when using specific print templates.

Once the order is locked, automatic actions can be triggered affecting both the sales and warehouse modules in Edara 2.0, such as approval or stock issuing, helping speed up the sales cycle while ensuring smoother and more accurate operations.

Saving Purchase Order as Draft

If you’re working on a purchase order and haven’t completed all the details yet, you can now save it as a draft. 

Once you’re ready to finalize it, simply complete the information and convert it to “Confirmed” status. 

You can also change the status from “Draft” to “Confirmed” without needing to open each order page, streamlining your workflow and giving you more flexibility in managing purchase orders.

Importing Purchase Orders Lines “3.0” from Sales Orders “2.0”

When your workflow begins with a customer’s Sales Order, manually re-entering its items into a Purchase Order can slow down the purchasing process — especially with large orders.

With this update, you can now import Sales Order lines directly from “Edara 2.0” into a Purchase Order in “Edara 3.0”, saving time, reducing manual entry efforts, and ensuring data accuracy across both systems.

Setting Suppliers Payment Terms

Managing supplier payments starts with having a clear, accurate due date. With this update, you can now assign default payment terms to each supplier, allowing Edara to automatically calculate the invoice due date whenever you create a Purchase Invoice — no manual entry required.

Scan and Update Actual Weights for Weighted Products

When selling weighted products like cheese, grains, or nuts, the final weight after preparation can differ from the required in the order affecting both total price and quantity.

With this update, you can scan the product’s barcode to instantly capture its actual weight and update the order automatically.

This ensures precise records, speeds up order processing, and keeps customers satisfied.

Displaying Estimated Profit in the Sales Approvals Page

A new “Estimated Profit” icon on the Sales Approvals page gives you a quick summary of order value, current cost, and Estimated profit—in the document’s original currency.

This helps you make informed decisions while keeping sensitive data secure through role-based permissions.

Selecting the Warehouse Stocks Report Type

Different users have different needs when viewing warehouse reports. Some prefer a comparative view across warehouses, while others need a detailed breakdown for each stock item or a summarized structure that’s easier to analyze.

That’s why Edara now allows you to choose the report type that best fits your needs: Horizontal for comparing warehouses, Vertical for detailed stock item tracking, or Tree for grouped, category-based data.

Creating Delivery Zones in Point of Sale

To streamline delivery fees and improve accuracy, you can now create custom delivery zones within the POS and assign automatic fees based on each zone.

Whether it’s by city, neighborhood, or even street, this feature saves time, eliminates manual entry, and ensures accurate invoicing—giving you greater control over pricing and a smoother customer experience.

Printing Multiple Sales Orders

When you need to review a large number of sales orders or share them with an external party, you no longer have to print each order individually.

Edara now allows you to print multiple Sales Orders at once, with the option to choose the print template that best fits the entire batch.

Improved Journal Entry Displaying Experience

A new view has been introduced to make browsing journal entries more organized, with filtering options by date and posting status. For greater accuracy, you can now review journal entries at the line level directly from the Journal Entries list, giving you a detailed view of each line without opening the full entry, while automatically saving your display preferences to match your workflow.

In addition, you can export journal entries to Excel, whether viewing them by documents or by lines, with the ability to control export permissions for each user.

Together, these enhancements make working with journal entries faster, easier, and more personalized.

Creating Price Tiers in POS

You can now create multiple price tiers within the POS, such as: Customer Price, Dealer Price, or Super Dealer Price, depending on the type of customer or sales policy.

This feature gives you more flexibility in pricing management and helps you easily and accurately implement various sales strategies within stores. 

ZATCA Submission Mode Selection in “Edara 3.0”

We’ve added a new feature that gives you greater flexibility when integrating “Edara 3.0” with “ZATCA” in KSA.

You can now choose between instant invoice submission upon issuance or continue using later submission—giving you full control over the timing based on your workflow.

Controlling User Roles on Edara 3.0

As part of our ongoing efforts to enhance security and streamline task delegation, we introduced a new page in Edara 3.0 that gives system administrators full control over user roles in one place.

From this page, admins can easily review and adjust permissions, rename users if needed, and ensure each team member has access only to what’s relevant to their responsibilities—minimizing overlap and preventing unauthorized access.

This highlights some of Edara’s key updates in 2025, with more features coming soon to further simplify and enhance your operations.

In the automotive tire market, a tire is never judged as a product on its own. Production date, technical specifications, and how well it fits the customer’s needs all play a direct role in the buying decision. When information is accurate, trust follows, and having that information at the right moment becomes part of the sale itself.

This daily reality was clear in the experience of Ammam Group, a company operating in a market where mistakes in details are not acceptable and delayed information is simply not an option.
That is where the story begins, the search for a system that goes beyond managing items and puts accuracy at the center of daily operations.

Ammam Group: A Business Built on Details

Ammam Group operates in a market where accuracy is not optional. The company offers a wide range of automotive products, including tires, batteries, oils, and car accessories, a business that depends on clear product understanding and confident communication during the sales process.

With a network of six branches, the team handles products that vary in specifications and production dates every single day. In this environment, accurate information becomes a core part of the customer experience, not just an extra detail.

As operations grew, it became clear that basic operational tools were no longer enough. The nature of the business required a clearer way to present product details, especially production dates and batch numbers, and make them easily available as part of daily work inside each branch.

When the Batch Number Becomes Part of the Sales Decision

In the tire market, a sales decision is not driven by the product alone, but by its batch number. Older batches are usually priced lower, making them an opportunity that needs to be utilized quickly, rather than left to accumulate in stock.

At the point of sale, sales representatives need a clear view of the available batches, their production dates, and the price differences that guide the selling decision. With multiple specifications and varying production dates, the batch number has become a key factor in shaping this process.

The challenge was not in recording the data, but in presenting it clearly and instantly in a way that supports sales across branches. Moving older stock also became more than an individual effort, it turned into a management decision that requires tracking sales performance and linking incentives to the ability to sell older batches alongside newer ones.

This is where “Edara” played its role. By linking batch numbers to product specifications directly within the sales cycle, the batch number shifted from being a simple inventory reference to a tool for pricing, motivation, and informed decision-making.

Detailed Work Orders: Clear Insight into Changing Details

In Edara, the work order report goes beyond listing the item itself. It reflects the real details behind each operation. By linking the item to its batch number, the report shows the specific attributes that distinguish one tire from another.

Details such as size, tread pattern, color, and technical specifications become part of the work order itself. This gives the team a clear view of what was actually sold or installed, without relying on memory or checking multiple sources.

With this level of clarity, the report is no longer just an operational document. It becomes a practical review tool that helps ensure the work delivered matches what was agreed on, in a business where small differences matter.

Clearer Operations Across All Branches

By standardizing how tires are displayed in Edara, all branches now work with the same level of clarity, regardless of product variations. Core specifications and detailed attributes, including the batch number, appear consistently across the system, without differences in description or reliance on individual judgment.

This consistency reduced confusion between similar items, especially products that may look alike but differ in important details. It also made daily operations smoother, helping teams access the right information quickly, without extra checks or repeated confirmations.

The result was more controlled operations and stronger alignment across branches, directly improving the quality of service delivered to customers.

Conclusion: When the System Fits the Product, Not the Other Way Around

Ammam Group was not looking to change systems just for the sake of change. The goal was to reach a higher level of accuracy that truly fits a business built on details.

With clearer operations across branches, information shifted from something that required searching and double-checking to something instantly available within the daily workflow, serving both the team and the customer without added complexity.

This experience shows that an effective system is not one that forces a single model on every business, but one that adapts to the nature of the product and provides tools that reflect its real details. In Ammam Group, accuracy became part of the service itself, not a separate step after it.

This was exactly the case for Sama Link, a leading provider of networking and surveillance solutions in the market. With several branches and a mix of wholesale and retail operations, the company began facing a growing issue as it expanded: the lack of real integration between branches, warehouses, and daily processes.

At that point, it became essential to adopt a unified system — one that brings all operations together, streamlines data management, and enables the team to handle sales with greater accuracy and speed. This shift was the key to helping Sama Link move confidently into its next stage of growth.

About “Sama Link”: A leader in networking and surveillance solutions

Sama Link specializes in delivering the latest global technologies in networking, printers, and surveillance systems, ensuring high-quality services that keep pace with constant technological change.

With multiple branches across different regions, the company has built a strong market reputation by offering end-to-end solutions that combine advanced hardware with exceptional technical support.

Sama Link continues to focus on delivering a seamless and distinctive customer experience, providing innovative solutions that meet the needs of both large businesses and individual users.

The Challenge: Connecting branches and managing diverse operations

Sama Link faced major hurdles in managing its multiple branches, each operating with two different sales models at the same time: wholesale and retail.

This mix created complexity in tracking stock and sales, as data across branches and the internal system wasn’t fully connected. As a result, it became difficult to monitor inventory accurately or understand the real performance of each branch — especially with a wide product range and varying supplier transactions.

These challenges made it clear that the company needed a unified way to bring all data together. A real link between inventory and sales was essential to ensure accuracy, streamline operations, and enable faster, more confident decision-making.

The Solution: “Edara” as a unified system for data and operations

Edara provided the perfect solution for Sama Link by connecting all branches under one unified platform, with real-time data syncing across the entire operation.

The system brought wholesale and retail together into a single, streamlined sales cycle, giving the company better structure and full control over daily processes.

With built-in approvals, every sales transaction became more reliable, reducing human errors in invoices or stock movement.

Product codes were standardized across branches, turning each location into a fully connected part of one centralized system.

The result: accurate data, smoother sales operations, and complete integration between branches and stronger financial control.

Serial Numbers & Barcodes: Accurate tracking for every item

By adopting serial numbers and barcodes across its products, Sama Link gained the ability to track every single item in its inventory with exceptional precision.

This approach created a reliable way to monitor item movement from supplier to customer, dramatically reducing the errors that typically come with manual handling.

It also simplified stock transfers between branches, ensuring that every item is recorded correctly in the system.

On top of that, it improved the accuracy of inventory reports, giving the team a clear view of actual stock levels in each branch and allowing them to spot any transfer issues or stock differences quickly and confidently.

Enhancing the sales cycle: Approvals and quotations done right

By assigning specific permissions to sales staff, Sama Link gained tighter control over invoice approvals and quotation management.

This structure ensured that every sale followed clear, agreed-upon rules, making the entire process more accurate and more aligned with company policies.

It also brought greater transparency to sales operations. Every quotation could now be tracked, reviewed, and approved with confidence — reducing errors and building stronger trust between the sales team and customers.

Overall, this approach boosted operational efficiency, allowing sales to move smoothly without repetitive manual checks or unnecessary back-and-forth.

Tax Integration: Accurate pricing and seamless compliance

Through Edara’s integration with the e-invoice system, Sama Link was able to ensure that all product prices correctly included VAT with complete accuracy.

This feature did more than just guarantee tax-compliant pricing — it created a smooth sync between the internal system and the electronic invoicing platform, leading to cleaner data and easier tracking of all financial operations.

With this integration in place, Sama Link can now manage product pricing with confidence. Taxes are calculated automatically, invoices are updated in real time, and the entire pricing process stays fully aligned with regulatory requirements.

In Conclusion: Connected branches, confident growth

By adopting Edara as an ERP system, Sama Link was able to overcome the challenges of managing multiple branches and scattered workflows.

Today, the company has a clear, accurate view of its data — from inventory to sales — giving it full control over daily operations.

With wholesale and retail now fully connected, and seamless integration with tax and regulatory systems, future expansion has become far simpler and more efficient.

Edara has grown from being just a software tool to a strategic partner that supports Sama Link’s expansion journey, strengthens branch management, and enables sustainable, long-term growth.

The updates also include practical tools for managing supplier payment terms, updating actual quantities using barcode scanning, and selecting the right print template for each step.

In this article, we walk you through these updates in more detail.

Locking Sales Orders

In certain stages of the sales workflow — especially after issuing the final invoice — it becomes essential to prevent any further edits or deletion to a Sales Order.

With this update, you can now enable Sales Order Locking manually, automatically upon creation, upon printing, or when using specific print templates.

Automatic Actions for Locked Sales Orders

As the sales process reaches its final steps, you may need certain actions — such as approvals or goods issuance — to be completed immediately, without manual intervention or additional steps.

With this update, you can enable automatic actions that run as soon as the order is locked, such as automatic approval or automatic approval and issuing, helping you speed up the sales cycle and maintain smoother, more accurate operations.

Updating Actual Quantity of Stock Items Using Barcode

When selling stock items that are prepared before delivery, the actual quantity after preparation may differ from the quantity requested in the order.

This feature in POS 2.5 allows you to scan the stock item barcode to automatically update the actual quantity.

Importing Purchase Orders Lines “3.0” from Sales Orders “2.0”

When your workflow begins with a customer’s Sales Order, manually re-entering its items into a Purchase Order can slow down the purchasing process — especially with large orders.

With this update, you can now import Sales Order lines directly from “Edara 2.0” into a Purchase Order in “Edara 3.0”, saving time, reducing manual entry efforts, and ensuring data accuracy across both systems.

Setting Suppliers Payment Terms

Managing supplier payments starts with having a clear, accurate due date. With this update, you can now assign default payment terms to each supplier, allowing Edara to automatically calculate the invoice due date whenever you create a Purchase Invoice — no manual entry required.

Printing Multiple Sales Orders

When you need to review a large number of sales orders or share them with an external party, you no longer have to print each order individually.

Edara now allows you to print multiple Sales Orders at once, with the option to choose the print template that best fits the entire batch.

Changing the Sales Order Print Template

Printing needs vary depending on the stage of the sales order. For example, during preparation you may need to print a Preparation template that excludes prices and is designed for the warehouse team, while after completion you may need an Invoice template that includes prices, taxes, and all financial details for the customer.

With this update, you can now select the appropriate print template when printing a Sales Order.

Show Items Count in Orders

In some cases, you may need to display items count within a document accurately, especially when calculating the actual quantities for delivery. 

In such situations, you can control how the count is calculated by choosing whether to calculate all items or stock items only, excluding any service items.

That was all for Edara’s December 2025 updates — and our improvements are still ongoing.

For more than ten years, the company kept scaling, and the system remained a steady part of the operation—delivering real-time information, keeping workflows consistent, and absorbing each stage of growth without slowing it down.

Their journey wasn’t only about expansion. It was about choosing a platform that remained reliable as the business grew—one that kept up with the pace instead of holding it back.

Growth Challenges: When the Details Multiply and Visibility Becomes Critical

“Technology Valley”’s expansion didn’t simply mean more branches—it meant a sharp increase in the volume of details that had to be monitored every single day. With every new branch, the data multiplied, and the product range widened to include computers, laptops, hardware components, and electronic accessories. Each item carried a serial number that needed to be tracked accurately across multiple warehouses.

At the same time, frequent import shipments added new SKUs on a regular basis, making warehouse operations far more complex. This created an urgent need for a clear financial picture covering costs, expenses, shrinkage, income statements, budgets, and proper cost allocation across cost centers.

With an active online store in the mix, the challenge grew even further. In a fast-moving electronics market, any mismatch between system stock and website stock—or any delay in updating branch data—directly impacted the customer’s experience. A price difference or an unavailable item could instantly translate into a lost sale.

Amid all this growth, one critical question stood before management: Can the system remain reliable as the workload doubles, or will it become part of the problem?

A Stable Operating Backbone: How the System Supported a Business That Evolved Every Year

For more than a decade, “Technology Valley”’s continuity wasn’t driven by commercial expansion alone—it was built on an operational backbone that stayed clear and consistent, even as the scale of the business changed. Centralizing all branches under one system kept data unified and ensured accurate tracking of sales and inventory, no matter where transactions took place.

On the financial side, accounts, budgets, and income statements continued to run with steady rhythm, giving management the visibility they needed to measure performance and make confident decisions.

Warehouse operations—receiving, issuing, transfers, stock counts, and imports—formed a complex cycle that required a system capable of handling daily detail without overwhelming the team. And in a market where warranties and after-sales service depend heavily on product traceability, serial-number tracking was non-negotiable. The system delivered this with precision, managing thousands of serials across multiple branches and warehouses seamlessly.

What the company needed was a system that could absorb growth without restricting it—a platform that remained clear, reliable, and scalable as data increased year after year.
That is exactly what “Edara” provided.

Multi-Channel Integration: Branches, Online Store, and ETA in One Flow

As “Technology Valley” expanded across multiple sales channels, unified data became essential for keeping operations efficient. The business no longer ran through branches alone; a busy online store was receiving orders every day and required real-time stock levels and pricing—without any mismatch between the system and the website.

Through direct integration between the e-commerce platform and “Edara”, stock movements flowed automatically between both sides. Every online sale was recorded instantly, and every inventory update appeared on the website in real time, ensuring a consistent buying experience whether the customer shopped in-store or online.

The integration with the ETA also streamlined compliance with government requirements, making invoice issuance and synchronization a natural part of the daily workflow—without any extra steps or disruptions.

Operational and Financial Tools That Reinforced Accuracy and Stability

“Technology Valley” relied on a set of built-in tools that strengthened both operational precision and financial control.

The Dormant Accounts report helped the management team identify customers with no recent activity and improve their collection cycle. The company also leveraged customizable barcode printing, which made it easier to organize a wide variety of products across branches.

In warehouse management, the team used controlled warehouse visibility within the stock balance report—allowing branches to view their own available stock while hiding the quantities stored in the main warehouse. This was especially useful during import periods when large shipments had arrived but had not yet been distributed, keeping incoming quantities confidential while maintaining operational clarity for each branch.

They also utilized the Fixed Assets–Cost Center linkage, which enabled precise tracking of each asset’s location and automated posting of depreciation based on the responsible branch. In addition, Collection Fee settings improved financial accuracy by clearly defining the fee percentage, who bears it, and reflecting the final payable amount directly on printed documents.

Together, these operational and financial tools elevated discipline across the organization, delivering accurate, reliable data that supported informed and confident decision-making.

What Does It Mean for a System to Scale as the Business Expands?

This stability wasn’t the result of a rigid system—it came from an operating foundation that evolved in parallel with the company’s growth and adapted as new realities emerged. The system wasn’t just a tool for running day-to-day operations; it became part of the company’s core structure, expanding steadily to absorb more data and more complexity year after year.

Real growth doesn’t happen by switching to a new system every time the business expands. It happens when the system itself grows with the company—neither ahead of it nor behind it.

And that is what shaped “Technology Valley”’s journey: a path of consistent expansion, where daily operations ran confidently, and decisions were built on visibility that stayed clear no matter how large the business became.

The problem wasn’t the product.
It was the information.

At that moment, Mr. Ahmed, owner of “Kandil Tires“, realized that slow access to data meant slow sales, missed opportunities, and sometimes a lost customer.

That was the turning point — and the beginning of “Kandil”’s shift to “Edara”, a system built not just to store data, but to make it available the moment it’s needed.

About “Kandil”: Expertise Built on the Road

For years, “Kandil” has been a steady name in the tire and battery market — a business built on reliability, practical experience, and attention to detail.The company offers a complete customer journey: a wide range of tires and batteries, supported by professional installation and maintenance services at its main service center.

With multiple branches across different cities, “Kandil” has grown into a trusted reference in its field — known for quality, fast service, and a customer relationship that strengthens with every sale.

The Challenge: High Variety, Higher Need for Accuracy

In the tire and battery business, every detail matters — size, production year, country of origin, and even shelf life can influence a customer’s final decision.

As “Kandil” expanded and opened more branches, tracking all these details became increasingly difficult with a traditional, limited desktop system.

The old setup could no longer keep pace with daily operations. Accessing information required being physically present at the main branch, while “Kandil” needed instant, unified visibility across all locations — anytime, anywhere.

The Solution: One Cloud System Connecting Every Branch

Switching to “Edara” transformed “Kandil”’s operations. What used to function as separate islands suddenly became a single, synchronized network. Every sale, transfer, or service operation is now recorded instantly and reflected across one unified database, giving management real-time visibility over stock levels and branch performance.

With immediate cloud updates, decisions are made faster, tracking becomes more accurate, and the workflow inside the service center runs with far more consistency and ease.

A Standout Feature: Smarter, More Accurate Batch Tracking

In a market where products look similar but differ in critical details, distinguishing between batches isn’t a luxury — it’s essential.

This is where “Edara”’s Batch Number feature became a key advantage for “Kandil”. It allowed the team to link each item to its exact production date and expiry information, and track every batch across all branches in real time.

Instead of navigating files or calling each branch separately, the sales team can now run a single search and instantly see available quantities, brands, sizes, production years, and the exact branch where each batch is stocked.

Minutes of searching turned into seconds of clarity and speed.

Shopify Integration: One Seamless Selling Experience

With the integration between “Edara” and Shopify, online sales are no longer a separate workflow for “Kandil” — they operate as part of one unified process.

Every update in “Edara” — whether it’s pricing, stock quantities, or order status — is instantly reflected on the online store. And the moment a sale happens at any branch, the website updates automatically, giving customers accurate, real-time availability.

This smooth synchronization created a consistent buying experience across all channels, where every platform speaks the same data language — no delays, no mismatches, just precision in every transaction.

From Service to Finance: One Connected Workflow

In “Edara”, sales and installation are no longer separate steps — they flow together as part of a single, unified financial cycle.

Every action, whether it’s selling a product or performing an installation at the service center, is automatically recorded under the right revenues, expenses, and cost centers.

This level of integration gives management real-time financial visibility, making it easy to understand the exact impact of each operation on overall performance.

Today, every detail counts — and every number feeds directly into a clear, comprehensive financial report that reflects the true state of the business.

Conclusion: Faster Responses, Smarter Decisions

“Kandil”’s journey from a limited desktop setup to a cloud-based ecosystem marked a true step into digital transformation.

Information is no longer something the team has to search for — it appears instantly, accurately, and at the exact moment it’s needed.

With “Edara”, “Kandil” now has a complete view of its operations and can respond to every customer with confidence, making decisions at the speed that truly matters.

Since 1960, the company has built a fragrant legacy defined by refined taste and timeless presence, becoming a distinguished brand in the world of luxury perfumes.

As its branches expanded and its online store flourished, Olayan took a bold step toward digital transformation — where data flows as seamlessly as its signature scents — beginning a new chapter of precision and innovation with “Edara”.

About “Olayan”: Six Decades of Authenticity and Innovation

For more than sixty years, “Olayan Perfumes & Flowers” has stood as one of Saudi Arabia’s most distinguished names in the world of luxury fragrances.

The company offers a refined blend of original and inspired perfumes, crafted with exceptional quality and backed by trusted guarantees — delivering experiences that embody elegance and sophistication.

With its expanding network of stores across the Kingdom and a rapidly growing online presence, Olayan has become a destination where heritage meets innovation, offering a seamless and elevated shopping experience for every fragrance lover.

The Challenge: Connecting Stores and the Online Experience

As “Olayan” expanded and introduced thousands of products — from original to inspired fragrances — achieving seamless integration between physical stores and the online shop became essential.

The previous system lacked this connection: inventories were isolated, and orders were processed manually, increasing the risk of errors and delays.

The real challenge was to establish a direct integration with WooCommerce, creating a unified ecosystem where sales, inventory, and accounting operate in perfect harmony — allowing data to move effortlessly between the online store and physical branches.

The Solution: A Complete Integration that Connects Everything

“Edara” delivered a full integration with WooCommerce, transforming Olayan’s branches and online store into one unified, fully synchronized system.

• Real-time inventory synchronization between the ERP and WooCommerce ensures that stock levels displayed online always reflect actual availability.
  
• Automatic order registration allows online purchases to flow directly into the system, linking each order to the customer, branch, and delivery process.
  
• Unified product codes and naming across all channels eliminate data duplication and confusion during expansion.
  
• Accurate tax-inclusive pricing mirrors WooCommerce values precisely, with consistent tax calculations inside Edara.

With this integration, the entire business cycle — from browsing to checkout, and from inventory updates to financial records — now runs as one seamless, transparent journey within a single system.

Data Accuracy: The Foundation of Every Digital Success

In the world of fragrances, where names can sound alike and categories often overlap, data accuracy is the cornerstone of true digital success.

Before activating the integration, the Edara team collaborated closely with Olayan to cleanse and standardize data across all stores and the online platform, ensuring perfect alignment between every sales channel.

Products, inventory, and suppliers were carefully reviewed until the entire system operated in full harmony — each item with one identity, each transaction with one source of truth.

This laid the groundwork for a stable, precise, and scalable digital experience that continues to support Olayan’s growth with confidence.

Accurate Tax-Inclusive Pricing — Down to the Last Detail

Since all prices on WooCommerce are displayed as tax-inclusive, Edara introduced a precise mechanism to ensure perfect alignment across systems — with no duplication, mismatches, or manual adjustments.

When an order is recorded, the system automatically breaks down and calculates the tax value, displaying the total price, net price, and tax percentage in full compliance with accounting standards.

The result is consistent pricing across all channels, clear tax reporting, and stable financial records that reflect the true business performance with complete accuracy.

Remote Implementation, Seamless as On-Site

Although the entire implementation was carried out remotely from Saudi Arabia, the process was as smooth as if the Edara team were working right inside Olayan’s offices.

Branches were configured, and staff were trained through interactive online sessions, with close supervision at every stage of the setup.

From day one, the team was fully capable of tracking sales, analyzing profits, and generating financial statements with confidence and speed.

This experience proved that successful digital transformation isn’t about location — it’s about a well-built system and responsive support that make every step clear, efficient, and easy to execute.

A Legacy of Elegance, Reimagined for the Future

From a fragrance heritage spanning over sixty years to a unified digital ecosystem that connects stores and the online shop in perfect harmony, Olayan has seamlessly blended tradition with innovation in a refined and modern operational experience.

Today, modern management is no longer a departure from heritage but a continuation of it — where technology preserves the brand’s identity while adding precision, elegance, and efficiency that honor its distinguished past and pave the way for a confident, expansive future.

In this article, we’ll explore these updates in more detail.

Selecting the Warehouse Stocks Report Type

Different users have different needs when viewing warehouse reports. Some prefer a comparative view across warehouses, while others need a detailed breakdown for each stock item or a summarized structure that’s easier to analyze.

That’s why Edara now allows you to choose the report type that best fits your needs: Horizontal for comparing warehouses, Vertical for detailed stock item tracking, or Tree for grouped, category-based data.

Display Bank Fees Payer and Total Paid

On the Proposed Payment page within the Sales Order, the party responsible for the bank collection fees — whether the customer or the company — is now clearly displayed, along with the total amount paid, and the collection fee percentage and its value.

Display Bank Fees and Total Paid in the Print Template

When printing, you might need to display the bank collection fees and the total amount deducted from the customer when they are responsible for these fees.

With this update in Edara, you can now show these details in the sales order Print Template.

Exporting Sales Orders from the E-Invoice Integration Page

When reviewing or reconciling sales orders with the E-Invoice Portal, you no longer need to process each page individually.

With this update in Edara, you can now export documents more flexibly — whether you choose to export only those visible on the current page or all pages at once in a single action.

That was all for Edara’s November 2025 updates — and our improvements are still ongoing.