# Loyalty | Turn One-Time Buyers Into Regulars > Loyalty — reward customers with points on every purchase, redeemable as a discount later, with flexible earn & redeem rules and direct Edara sync. Source: https://getedara.com/extensions/loyalty.en.html Edara Extensions · Loyalty # Loyalty — turn one-time buyers into regulars **A real reward for every purchase.** Reward customers with points on their purchases to redeem as a discount on future ones, with earn & redeem rules you set yourself, and direct sync with your customer data in Edara. [Request a Demo →](https://getedara.com/request-demo.en.html) [Explore Features](https://getedara.com/extensions/loyalty.en.html#features) ✓ Fully flexible earn & redeem rules • ✓ Redeem directly from the register • ✓ Automatic WhatsApp notifications Dashboard Connected to Edara Total Members 1,248 Points Issued 42,300 Redemption Rate 34% Expiring Soon 860 Within 30 days Top Members S Sara Ahmed Member since January 2026 1,240 pts M Mohamed Aly Last activity: 2 days ago 980 pts ## Without a loyalty program built into your system, a customer buys once and doesn't come back Without a rewards system tied to your real customer data, you lose the chance to turn one-time buyers into regulars, while running a separate loyalty program that needs repeated manual entry — this is where Loyalty comes in. Without Loyalty No clear reason to return A customer buys once with no real incentive to come back again. Separate customer data A standalone loyalty program that needs customers registered all over again. Manual, error-prone redemption Calculating the discount value for points by hand on every sale. No overall visibility No tracking of program performance, top members, or redemption rate. With Loyalty 1 Direct sync with Edara customers Your customer data is ready with no re-registration needed. 2 Redeem in one click from the register A points balance becomes an automatic discount while building the sales order. 3 Fully flexible earn & redeem rules You set the earn rate, point value, and expiry yourself. 4 A ready-made dashboard and reports Track program performance and top members in one place. One loyalty program, connected directly to your real customers A real reward for every purchase, with no duplicate data entry. ## Everything you need to build a loyalty program that works From setting earn rules to redeeming points at the register, on the same Edara customer data — no separate rewards system. Reward customers and turn them into regulars, in one system. 1 Flexible earn & redeem rules Set the point earn rate based on purchase value, the value of each point when redeemed, how long points remain valid, and when they become available — instantly on the next purchase, or delayed by a number of days you choose. 2 Direct sync with Edara customers Connect Loyalty to your Edara account to automatically import your registered customers in one click, instead of entering them from scratch. 3 Redeem points directly at the register Through the Loyalty POS Assistant Chrome extension, search for the customer by name or phone number, and turn their balance into an instant discount on the sales order in one click. 4 SMS verification Turn on identity verification with an OTP sent to the customer's registered phone number before their points are redeemed, protecting their balance from unauthorized use. 5 Automatic WhatsApp notifications Send customers a WhatsApp message the moment they earn points, using a customizable Arabic or English template that shows their name, the points earned, and their current balance. 6 A complete dashboard Track total members, points issued, redemption rate, points expiring within the next 30 days, and your top customers, all in one place. 7 Detailed program performance reports Review points earned, redeemed, and expired, the net outstanding balance available for redemption, the redemption rate, and the number of active members over any period you choose. 8 Full control over program users Invite cashiers to work on the program by email, and revoke or remove any user's access at any time. All of it tied to your real Edara data — customers, balances, and points calculated automatically according to the rules you set. **Businesses that rely on Loyalty** find their customers coming back more often, with no rewards system separate from their actual sales. [Book a Demo →](https://getedara.com/request-demo.en.html) [See Pricing](https://getedara.com/pricing.en.html) ## Why is Edara your best choice? 🛠️ System-Building Expertise Years of experience help us evaluate every requirement before building it — so we develop what improves your workflow and keeps it connected, without added complexity. 🚀 Rapid Business Evolution Always up to date — you'll always get the latest version automatically, with no manual intervention or version compatibility issues. 📱 Works on Any Device Runs on every type of device regardless of operating system — mobile, tablet, or computer. 📈 Scalability Grows to match your needs — however much your business grows, or your branches and customers increase, Edara handles it all with ease. 💰 Economical Cost A cloud application — no need to buy or maintain the software itself. You only pay a subscription for what you use, with no hidden costs. 🔒 Security Advanced cloud infrastructure with full data-transfer encryption and integrated risk management to protect your organization's data. 🎧 Technical Support Free technical support — reach out by phone or email whenever you run into an issue. 🖥️ Easy-to-Use Interface No need for deep technical knowledge of complex ERP systems to work with any of the system's applications. ## Try Loyalty and give your customers a real reason to return. [Request a Demo →](https://getedara.com/request-demo.en.html) ## Frequently Asked Questions You set the value of each point yourself in the Earn & Redeem Rules. For example, if one point is worth 10 EGP, redeeming 5 points gives the customer a discount of 50 EGP. No, points earned from an order cannot be redeemed on the same order, even when Instant availability is selected. They become available starting from the next order. No, once connected you can import customers who already exist in Edara in one click via Sync with Edara, without registering them manually again. Yes, you can disable Loyalty point earning for a specific customer whenever needed from their details page. Yes, once the option is enabled and the message template is configured, a WhatsApp notification is sent to the customer automatically whenever they earn new points. Showing the points earned and their current balance. Yes, through the Danger Zone, keeping in mind this permanently deletes members, points history, and rewards. While the program's own settings are kept. ## Ready to turn one-time buyers into regulars? Reward them with points on every purchase, and give them a real reason to return — with rules you control, and direct sync with Edara. [Contact Us Now →](https://getedara.com/request-demo.en.html) [See Pricing](https://getedara.com/pricing.en.html)