Kandil & Edara: Real-Time Visibility Across Every Branch

A simple phone call revealed a much bigger issue.A customer was asking about a specific tire size and production date — a straightforward question — yet answering it took several minutes of switching between screens and branches, trying to locate information the old system simply couldn’t surface quickly.

The problem wasn’t the product.
It was the information.

At that moment, Mr. Ahmed, owner of “Kandil Tires“, realized that slow access to data meant slow sales, missed opportunities, and sometimes a lost customer.

That was the turning point — and the beginning of “Kandil”’s shift to “Edara”, a system built not just to store data, but to make it available the moment it’s needed.

About “Kandil”: Expertise Built on the Road

For years, “Kandil” has been a steady name in the tire and battery market — a business built on reliability, practical experience, and attention to detail.The company offers a complete customer journey: a wide range of tires and batteries, supported by professional installation and maintenance services at its main service center.

With multiple branches across different cities, “Kandil” has grown into a trusted reference in its field — known for quality, fast service, and a customer relationship that strengthens with every sale.

The Challenge: High Variety, Higher Need for Accuracy

In the tire and battery business, every detail matters — size, production year, country of origin, and even shelf life can influence a customer’s final decision.

As “Kandil” expanded and opened more branches, tracking all these details became increasingly difficult with a traditional, limited desktop system.

The old setup could no longer keep pace with daily operations. Accessing information required being physically present at the main branch, while “Kandil” needed instant, unified visibility across all locations — anytime, anywhere.

The Solution: One Cloud System Connecting Every Branch

Switching to “Edara” transformed “Kandil”’s operations. What used to function as separate islands suddenly became a single, synchronized network. Every sale, transfer, or service operation is now recorded instantly and reflected across one unified database, giving management real-time visibility over stock levels and branch performance.

With immediate cloud updates, decisions are made faster, tracking becomes more accurate, and the workflow inside the service center runs with far more consistency and ease.

A Standout Feature: Smarter, More Accurate Batch Tracking

In a market where products look similar but differ in critical details, distinguishing between batches isn’t a luxury — it’s essential.

This is where “Edara”’s Batch Number feature became a key advantage for “Kandil”. It allowed the team to link each item to its exact production date and expiry information, and track every batch across all branches in real time.

Instead of navigating files or calling each branch separately, the sales team can now run a single search and instantly see available quantities, brands, sizes, production years, and the exact branch where each batch is stocked.

Minutes of searching turned into seconds of clarity and speed.

Shopify Integration: One Seamless Selling Experience

With the integration between “Edara” and Shopify, online sales are no longer a separate workflow for “Kandil” — they operate as part of one unified process.

Every update in “Edara” — whether it’s pricing, stock quantities, or order status — is instantly reflected on the online store. And the moment a sale happens at any branch, the website updates automatically, giving customers accurate, real-time availability.

This smooth synchronization created a consistent buying experience across all channels, where every platform speaks the same data language — no delays, no mismatches, just precision in every transaction.

From Service to Finance: One Connected Workflow

In “Edara”, sales and installation are no longer separate steps — they flow together as part of a single, unified financial cycle.

Every action, whether it’s selling a product or performing an installation at the service center, is automatically recorded under the right revenues, expenses, and cost centers.

This level of integration gives management real-time financial visibility, making it easy to understand the exact impact of each operation on overall performance.

Today, every detail counts — and every number feeds directly into a clear, comprehensive financial report that reflects the true state of the business.

Conclusion: Faster Responses, Smarter Decisions

“Kandil”’s journey from a limited desktop setup to a cloud-based ecosystem marked a true step into digital transformation.

Information is no longer something the team has to search for — it appears instantly, accurately, and at the exact moment it’s needed.

With “Edara”, “Kandil” now has a complete view of its operations and can respond to every customer with confidence, making decisions at the speed that truly matters.