“Olayan” – Six Decades of Heritage and a New Step Toward Cloud Transformation with “Edara”

In a world where scents speak before words, “Olayan Perfumes & Flowers” emerged as a name that blends Saudi authenticity with global elegance.

Since 1960, the company has built a fragrant legacy defined by refined taste and timeless presence, becoming a distinguished brand in the world of luxury perfumes.

As its branches expanded and its online store flourished, Olayan took a bold step toward digital transformation — where data flows as seamlessly as its signature scents — beginning a new chapter of precision and innovation with “Edara”.

About “Olayan”: Six Decades of Authenticity and Innovation

For more than sixty years, “Olayan Perfumes & Flowers” has stood as one of Saudi Arabia’s most distinguished names in the world of luxury fragrances.

The company offers a refined blend of original and inspired perfumes, crafted with exceptional quality and backed by trusted guarantees — delivering experiences that embody elegance and sophistication.

With its expanding network of stores across the Kingdom and a rapidly growing online presence, Olayan has become a destination where heritage meets innovation, offering a seamless and elevated shopping experience for every fragrance lover.

The Challenge: Connecting Stores and the Online Experience

As “Olayan” expanded and introduced thousands of products — from original to inspired fragrances — achieving seamless integration between physical stores and the online shop became essential.

The previous system lacked this connection: inventories were isolated, and orders were processed manually, increasing the risk of errors and delays.

The real challenge was to establish a direct integration with WooCommerce, creating a unified ecosystem where sales, inventory, and accounting operate in perfect harmony — allowing data to move effortlessly between the online store and physical branches.

The Solution: A Complete Integration that Connects Everything

“Edara” delivered a full integration with WooCommerce, transforming Olayan’s branches and online store into one unified, fully synchronized system.

• Real-time inventory synchronization between the ERP and WooCommerce ensures that stock levels displayed online always reflect actual availability.
  
• Automatic order registration allows online purchases to flow directly into the system, linking each order to the customer, branch, and delivery process.
  
• Unified product codes and naming across all channels eliminate data duplication and confusion during expansion.
  
• Accurate tax-inclusive pricing mirrors WooCommerce values precisely, with consistent tax calculations inside Edara.

With this integration, the entire business cycle — from browsing to checkout, and from inventory updates to financial records — now runs as one seamless, transparent journey within a single system.

Data Accuracy: The Foundation of Every Digital Success

In the world of fragrances, where names can sound alike and categories often overlap, data accuracy is the cornerstone of true digital success.

Before activating the integration, the Edara team collaborated closely with Olayan to cleanse and standardize data across all stores and the online platform, ensuring perfect alignment between every sales channel.

Products, inventory, and suppliers were carefully reviewed until the entire system operated in full harmony — each item with one identity, each transaction with one source of truth.

This laid the groundwork for a stable, precise, and scalable digital experience that continues to support Olayan’s growth with confidence.

Accurate Tax-Inclusive Pricing — Down to the Last Detail

Since all prices on WooCommerce are displayed as tax-inclusive, Edara introduced a precise mechanism to ensure perfect alignment across systems — with no duplication, mismatches, or manual adjustments.

When an order is recorded, the system automatically breaks down and calculates the tax value, displaying the total price, net price, and tax percentage in full compliance with accounting standards.

The result is consistent pricing across all channels, clear tax reporting, and stable financial records that reflect the true business performance with complete accuracy.

Remote Implementation, Seamless as On-Site

Although the entire implementation was carried out remotely from Saudi Arabia, the process was as smooth as if the Edara team were working right inside Olayan’s offices.

Branches were configured, and staff were trained through interactive online sessions, with close supervision at every stage of the setup.

From day one, the team was fully capable of tracking sales, analyzing profits, and generating financial statements with confidence and speed.

This experience proved that successful digital transformation isn’t about location — it’s about a well-built system and responsive support that make every step clear, efficient, and easy to execute.

A Legacy of Elegance, Reimagined for the Future

From a fragrance heritage spanning over sixty years to a unified digital ecosystem that connects stores and the online shop in perfect harmony, Olayan has seamlessly blended tradition with innovation in a refined and modern operational experience.

Today, modern management is no longer a departure from heritage but a continuation of it — where technology preserves the brand’s identity while adding precision, elegance, and efficiency that honor its distinguished past and pave the way for a confident, expansive future.