How “Silk Route” Connected Manufacturing with Online Orders Using “Edara”?

In manufacturing-based businesses, a product does not begin on the shelf. It starts with raw materials, specific formulas, quantities that must be prepared accurately, and costs that management needs to track.

When the product later moves to the online store, the workflow becomes bigger than production and sales. The manufacturing team needs to know which materials are required. Management needs to track costs. Inventory changes with every movement. And online orders need to become part of the sales process instead of staying separate from the rest of the data.

This creates an important challenge: how can each team access only the information it needs, while manufacturing, sales, inventory, and accounting remain connected in one flow?

This is where the experience of “Silk Route” with “Edara” begins. “Silk Route” offers natural skincare ingredients and products, and manufactures a range of oils, shea butter, and cocoa butter products in different sizes. This requires accurate tracking of raw materials, finished products, manufacturing operations, and sales.

“Silk Route”: Natural Products That Start with Raw Materials

“Silk Route” offers natural oils and butters used in skincare and cosmetic products, with a focus on natural ingredients, processing, and packaging.

With this type of product, it is not enough to know how many units need to be produced. Each product starts with a group of raw materials used in specific quantities through a bill of materials.

That made it important to have a workflow that connects raw materials with finished products, and tracks what goes into manufacturing and what later moves to inventory and sales.

As products and sizes became more varied, accurate data became essential. Each stage needed to stay connected, whether the team was preparing production or following orders coming from the online store.

Manufacturing Starts with the Bill of Materials

The bill of materials is the starting point of the manufacturing process. It shows the raw materials required and the quantities needed to produce each item.

But this list is not only useful for the manufacturing team. Management and accounting also need the cost data related to these materials so they can track product cost and understand business results more clearly.

Here, the challenge is not about recording the data. It is about how that data is used. The same information may be essential for one team and unnecessary for another.

The manufacturing team needs to know which materials to prepare and in what quantities. Cost data, however, remains important for management and accounting, and should not be shared with every user involved in production.

Sharing Manufacturing Data Without Exposing Costs

To handle this challenge, “Silk Route” benefited from exporting the bill of materials from “Edara” to an Excel file.

This allowed management to extract the materials and quantities recorded for each product, then prepare a suitable version for the manufacturing team after removing the cost data they did not need.

Instead of rewriting the material list manually or sharing a screen that includes financial details, the team could rely on the data already recorded in “Edara” and share a clear version focused only on production requirements.

As a result, the manufacturing team received the information needed for execution, while cost data remained saved in “Edara” and available only to the responsible users.

Clearer Control Over Data Changes

Once data is organized by team needs, another important requirement appears: understanding what happens to the data when it is edited or deleted.

In a workflow that includes raw materials, finished products, production orders, and sales orders, deleting a single record can affect how the team reviews an item movement, checks a document, or tracks an operation inside the system.

That is why it is not enough for management to know that something was deleted. They also need to know what the deleted data contained before the deletion happened.

By viewing the details of deleted data inside “Edara”, the responsible users at “Silk Route” gained clearer visibility into the information that existed before it was removed.

This made data review more complete. It was no longer limited to knowing who performed the action or when it happened. It also helped the team understand what changed, support better control, and review errors more easily when needed.

Shopify Integration: Moving the Product to the Online Store

After manufacturing, the next stage begins: selling the products through the online store.

By connecting Shopify with “Edara”, online orders became part of the sales process that the team follows inside the system, instead of remaining separate from product and inventory data.

This connection helped reduce the gap between what customers order on the website and what the team tracks in “Edara”, while giving the team clearer visibility into orders and related product movement.

As a result, the workflow no longer stopped at preparing the product and its raw materials. It extended to tracking the order and the sale through one system that brings operational data together.

From Manufacturing to Accounting in One Flow

Every stage in this workflow affects the data used by management and accounting, from the cost of raw materials used in production, to inventory movement, to sales transactions.

With manufacturing, inventory, sales, and accounting connected in “Edara”, “Silk Route” was able to follow these operations from one source instead of dealing with disconnected data.

While the manufacturing team gets the material and quantity details needed for execution, cost data remains available to management and accounting. Online orders also appear within the data used for reports.

This connection allowed each team to work with the information it needs, while keeping the full picture available to management when reviewing product costs and business results.

A Case That Shows the Value of Connected Data

The experience of “Silk Route” shows that manufacturing management is not only about recording raw materials or creating production orders. It also depends on how data is shared, how changes are monitored, and how the product remains connected to its journey after production.

With “Edara”, the bill of materials can be prepared and shared with the manufacturing team without exposing cost data. Deleted data can be reviewed in more detail. And online orders can be connected with sales, inventory, and accounting.

This helped “Silk Route” combine clear production requirements, stronger data control, and a connected flow between manufacturing and online orders, without each team working in isolation from the others.